Process
A four-phase engagement designed to be predictable end to end.
Clients know what is happening, when, and why — and what they will hold in their hands at the end of each phase.
- 01Week 1
Intake & Scope
We define the engagement precisely: the issues in scope, the people involved, confidentiality protocols, and the standard the work must meet. Every engagement begins with a written charter.
Deliverables- — Engagement charter and scope agreement
- — Confidentiality and conflict-of-interest framework
- — Document and records request list
- — Stakeholder and witness map
- 02Weeks 2–4
Investigate & Assess
Structured interviews, document review, and fact-finding — conducted impartially and documented to a standard that holds up to legal and leadership scrutiny.
Deliverables- — Interview summaries and evidence log
- — Compliance and risk assessment
- — Preliminary findings review with client point of contact
- — Gap analysis against policy and regulatory requirements
- 03Weeks 4–6
Report & Recommend
Findings delivered in plain language with supporting documentation, plus practical recommendations leadership can act on immediately.
Deliverables- — Written investigation or audit report with findings
- — Corrective action recommendations
- — Policy and process revisions
- — Executive briefing for leadership or counsel
- 04Week 6+
Implement & Sustain
We stay engaged through implementation: policy rollout, supervisor training, and follow-up reviews that make the fix stick.
Deliverables- — Policy rollout and communication support
- — Supervisor and manager training
- — Follow-up compliance review
- — Post-engagement handoff and documentation package